Is Alibaba Legit-How to Buy from Alibaba?

Apr 20, 2024 Chapter 2. Supplier

Is Alibaba Legit?

Yes, Alibaba is a legit site. Contrary to popular concern, it is completely safe to buy from Alibaba. It has a range of policies and rules to ensure that all the transactions carried out on this platform are secured and there is no private information breach whatsoever. If you take some right measures, it is absolutely safe and legit to buy from Alibaba.

Suppose you’re still unsure about the safety and security of Alibaba. In that case, it’s recommended that you go through the testing steps of the suppliers you’re interested in acquiring products from.


Alibaba Reviews:

Alibaba reviewsAccording to Alibaba reviews, Alibaba has a consumer rating of 4.3 stars from 15,199 reviews indicating that most customers are generally satisfied with their purchases. 



Alibaba Scams vs. Bad Quality:

It should be mentioned that getting scammed on your purchases and receiving absolutely nothing that you paid for is a completely different case from receiving all your order components but not being fully satisfied with them.

Although receiving poorer quality products definitely fall under the category of “scamming,” that is an entirely different problem that needs to be dealt with.

In most cases, these substandard products cannot pass the strict customs and end up being either discarded, destroyed, or charged an extra fine.

In such cases, it’s possible that you might not receive the products you order and may be under the impression of being “scammed.”

So, After finding an expected supplier, you also should know how to make quality control when buying from Alibaba. This is very important.



How to Buy from Alibaba without a Company?

Yes, you can buy from Alibaba without a company, whether you are an individual or a company.

If you want to import from China, you can purchase products directly from manufacturers on Alibaba. Anyone can contact and buy directly from the Alibaba manufacturer.

However, you may not be able to obtain samples for those suppliers with large minimum order quantities.





How to Buy from Alibaba?


People are usually concerned about 3 things when they buy from Alibaba: one is money security, another one is product quality and 3rd is Alibaba legit?

Here we will discuss how to find a legit and safe supplier and buy from Alibaba safely with 6 steps.

how to buy from alibaba flow chart



Before we start, please remember these 5 buying wholesale from Alibaba principles

  • 1. This is a numbers game. More quotes = more information = better decisions.
  • 2. Don’t be afraid to walk away. As a buyer, you are in the control of all the money.
  • 3. Organize your data. Looking at vendors side by side can help you draw conclusions.
  • 4. Alibaba is legit ≠ All suppliers are legit. What you have to do is filter 1~2 legit Alibaba suppliers finally.
  • 5. Don’t reject middle man or trading company.




Step 1: Familiar with the Alibaba platform.

To buy safely from Alibaba, the first step is to understand the entire process. This how-to has compiled all the basic information you should know, including:

  • 03 Registering
  • 04 Finding products and suppliers
  • 08 Placing an order
  • 11 Paying and financing
  • 15 Shipping and logistics
  • 20 Inspecting products
  • 22 Glossary – Sourcing terms and features


alibaba sourcing guide




Step 2: Go Through the Profile of the Alibaba Suppliers

Although this may seem like a cumbersome task, going through the profile of suppliers you’re interested in buying products from will allow you to assess whether the seller on Alibaba is legit.

On their end, Alibaba does their best to make this online shopping site more legit and safe to use, but it’s always better to take precautions and scammers’ control before the damage occurs.

How to know if a seller on Alibaba is legit? To better grasp whether the seller on Alibaba is legit, you can go through the following sections and keep these pointers in check.


How to Know if a Seller on Alibaba is Legit?

Top 8 Points to Check if a Seller on Alibaba is Legit:

1. Using Alibaba Trade Assurance
2. Choosing Gold Suppliers
3. Making use of Alibaba’s on-site verification process
4. Checking assessment of Suppliers
5. Finding Company Basic Information

Companies located in a cluster of industries are more likely to be true suppliers, along with being competitive as well.

6. Checking Certification
7. Using live Factory Video Footage
8. Review Alibaba Supplier’s Product Catalog

A supplier specializing in products will generally have better quality products.



Step 3:Ordering Samples from Alibaba

Most suppliers may not proactively suggest sample acquisition, so it’s essential to know that you can request it yourself. Sometimes, it’s as simple as checking a box on the product page if the supplier indicates sample availability.

Otherwise, you’ll need to initiate the request.

In your request, introduce yourself and your company, providing as much detail about the desired product sample as possible. Include all the information you would if ordering the product itself. You may also inquire about the seller’s company, process, and timeline. Don’t forget to specify the shipping address!

Be prepared for slight discrepancies between the sample and the mass-produced product. Various factors, from production machinery differences to material availability, can contribute to these differences.

Alibaba order sample: How to Order a Sample on Alibaba?



Step 4: Do Production Inspection Before Shipment 

Alibaba is legit and safe, But, in ISO compliance, regular monitoring of the raw materials being imported needs to be done, check-ins during the production phases and after the goods have been manufactured.

Understand Alibaba Quality Control Inspection Services

The main task of Product quality control inspection services is to identify problems and defects early to provide authentic products to consumers.

The following are the general types of inspection services are most buyers choose when they place a order from Alibaba.


Because of an overseas supplier,  you don’t know, and you can’t go there, you may want to contact an inspection agency to do the the quality control inspection of your products.




Step 5: Choose the Right Alibaba Payments Option 

When it comes to paying your overseas supplier on Alibaba, understanding the different options and their associated risks is crucial.

Each method offers unique benefits and drawbacks for both buyers and sellers.

Here’s a breakdown of the main payment methods on Alibaba:

Low-Risk Options:

  • Alibaba Trade Assurance: Think of it as a secure vault. Your payment sits safely until you confirm receiving the correct order, minimizing risk. Works with credit cards and wire transfers, ideal for first-time users.
  • PayPal: Known for its user-friendliness and strong buyer protection. However, sellers often dislike it due to withdrawal complexity, fees, and potential chargebacks.

Medium-Risk Option:

  • Letter of Credit (LC): Offers security for both parties but involves intricate procedures and fees. Best suited for larger purchases (above $20,000) where both buyer and seller value security.

High-Risk Options:

  • Bank Transfer: Unless protected by Trade Assurance or escrow, you send the full payment upfront, leaving you vulnerable if anything goes wrong. Avoid this method with unknown suppliers.
  • Western Union: Similar to bank transfers, it carries high risk for buyers and lacks buyer protection. Only consider it if escrow safeguards the payment.




Step 6: Choose the Right Shipping Methods

Is Alibaba legit to shipping from China?

Yes, Alibaba sellers can help you ship your goods out, but you have to learn how to Choose the cheapest shipping ways and save Alibaba shipping costs.

There are 3 ways Alibaba shipping method: Air express, Airfreight, and Ocean freight.

All of them are legit.

Shipping from Alibaba or China is another big topic, we simply discuss some things here.

Complete Guide: 7 Ways to Save Alibaba Shipping Costs


Determine the Alibaba Incoterms and Shipping Methods:

When it comes to legit shipping from Alibaba, customers often ask us what international trade term options should they choose.

Our typical answer is, “Most buyers choose FOB, so this may be what you want.”

But this is a bit short.

You should understand in more detail how to choose the legit Alibaba trade terms option that meets your needs.

To have a deeper understanding of the general principles of interpretation of major Alibaba legit trade terms, we have prepared the following flow chart:

Determine the legit Alibaba Incoterms and Shipping Methods




Alibaba Agent Service:

Multiple buyers end up getting scammed on Alibaba wholesale for low prices unintentionally. So is Alibaba legit to buy?

The problem is not Alibaba. Alibaba is legit and safe to buy website. The individuals who scam people and take their hard-earned money are the true culprits here.


The term “Alibaba agent” can refer to two things on the platform to help you buy safely:

  • Sourcing Agent: This is a professional service offered through Alibaba that connects buyers with experienced agents who can help them find and source products from Chinese suppliers. These agents can provide a variety of services, including product research, supplier negotiation, quality control, and logistics coordination. This can be a time-saving and cost-effective option for businesses that are unfamiliar with the Chinese market.
  • Shipping Agent: also features a directory of freight forwarding companies that can help businesses arrange shipping for their goods. These agents can handle all aspects of the shipping process, from customs clearance to documentation.


It’s important to note that Alibaba itself is not an agent service. They provide the platform to connect buyers and sellers, but they don’t directly act as an agent for either party.



Alibaba Inspection Service: To inspect, or not to?

Alibaba Reviews: Why is Alibaba so Cheap?

Alibaba Alternatives: 50+ Sites Like Alibaba to Source

How to Get a Chinese Agent for Alibaba?

Alibaba order sample: How to Order a Sample on Alibaba?

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