A 1688 Agent Should Be Part of
Your Supply Chain
In some ways, we become your supplier.
That makes choosing the right agent just as important as choosing the right factory.
In some ways, we become your supplier.
That makes choosing the right agent just as important as choosing the right factory.
1688 Importation Service
We help buyers source from multiple 1688 suppliers, estimate shipping costs before purchasing, consolidate orders, and optimize packaging to lower freight costs.
From pre-purchase planning and supplier consolidation to packaging optimization and shipment measurement, our service is designed to help buyers manage multi-supplier sourcing with better cost visibility, lower freight risks, and smoother import execution from 1688.
Typical 1688 multi-supplier consolidation workflow
We provide experience-based volume estimates before ordering so you can better evaluate landed costs.
Simplifying multi-SKU sourcing, low-MOQ purchasing, and order consolidation from 1688.
Use vacuum packing, flat packing and carton optimization to reduce shipping volume.
Receive final CBM and weight confirmation before shipment for full cost transparency.
From sourcing and consolidation to complete 1688 importation support, we help make complex multi-supplier orders simpler and more cost-efficient.
Supplyia Services
Source products, make supplier payments, customize products, consolidate shipments and ship globally through one 1688 sourcing partner.
Support purchasing from 1688, product checking, warehousing, order consolidation, repacking and international shipping.
Pay suppliers without needing a Chinese bank account or Alipay, with support for communication and payment processing.
Inspection, labeling, packaging, certificates of origin and export documentation support.
Find trusted factories and manufacturers for bulk production and long-term sourcing.
Develop private label samples, collect products from multiple suppliers and combine them into one shipment.
Receive and consolidate your goods, then ship directly to you or your own freight forwarder.
From sourcing and payments to consolidation and shipping, we support the full 1688 buying process.
Pricing
Our sourcing commission generally ranges from 5–10% depending on order value. International shipping is quoted separately.
| Order Value | Service Rate | SKU Quantity |
|---|---|---|
| Less than $500 | 10% | <20 |
| $500–1,000 | 9.5% | <30 |
| $1,000–3,000 | 9% | <40 |
| $3,000–5,000 | 8.5% | <50 |
| $5,000–7,000 | 8% | <60 |
| $7,000–10,000 | 7.5% | <70 |
| $10,000–15,000 | 7% | <80 |
| $15,000–20,000 | 6.5% | <90 |
| $20,000–25,000 | 6% | <100 |
| $25,000–30,000 | 5.5% | <110 |
| $30,000+ | 5% | <120 |
Suppose the value of your goods is
$6,000,
and you have
50 SKU products.
Commission:
$6,000 × 8% = $480
Suppose the value of your goods is
$6,000,
and you have
100 SKU products.
Commission:
$6,000 × 8%
+ (100 − 60) × 0.5
= $500
Transparent Pricing
Below is a real sample billing breakdown showing how agent fees can be structured for an actual client order.
Sample client billing breakdown for reference
Complex sourcing orders may be quoted separately depending on customization, inspections or special handling requirements.
The supplyia 1688 Sourcing Services is a one-stop Chinese insider sourcing + international shipping solution.
Browse 1688.com products gallery, select your product, and record the product link in a Excel sheet.
What You Should Prepare before Contact a 1688 Agent?
Click here
You can contact us via Email (enter your company’s email address), or you may add our WhatsApp.
Our “1 on 1” customer service starts after we get your request with the product details you need to buy from 1688.com.
We generally evaluate your product type and shipping risk, and approximate fees before you purchase, but this is only an estimate screening.
Detailed reference:
Click here
After receiving payment from you, we purchase from 1688.com for you. Usually, we collect your product from 1688 within 7 days.
Concerned about payment security? You can pay through our Alibaba Trade Assurance for added protection, although an additional service fee applies. We also accept direct bank transfer(T/T)
Sometimes we may find supplier shortages or serious visible product defects when goods arrive. In those cases, we will communicate with you promptly and provide photos or videos for confirmation.
However, we cannot guarantee 100% that there will be no product quality issues, especially without a full inspection service.
How to check? Click here
After your shipping payment is confirmed, we will arrange shipment based on your requirements. We offer multiple shipping options, including express delivery, DDP air freight, and sea freight.
We can also ship directly to your designated freight forwarder in China if you already have one.
To be flexible.
Our 1688 product shipping service allows us to receive and consolidate your goods, and then send them either to you or to your freight forwarder, so you can keep the option of choosing a more cost-effective shipping agent.
58%
of 1688 Importers Choose
Supplyia 1688 Purchasing Service
Client: Importer from Poland
Hello,
I am an importer from Poland and am interested in your services for sourcing products from China.
Can you provide the following information?
We look forward to hearing from you.
Kind regards,
Artur Gralak
Gralak Investments
Examples of buyer feedback from importers using our 1688 sourcing and purchasing service.
Many importers looking for a
1688 agent
are not simply asking for purchasing help —
they often need payment support, export compliance, consolidation and shipping coordination in one service.
Tell us your product requirements and we’ll review sourcing, pricing and shipping options for you.
Typical response time: within 24 hours
You must have known the reality when procedure from 1688 without 1688 agent in China.
Scrolling around till you find the best price and high-quality products through analysis on 1688.com. Supplyia Sourcing is always open for consultation, and we will be happy to serve you with sensible advice.
When you browse the 1688.com, you will notice the supplier using the same picture. They do this to attract more customers to buy products. This is why you have to get the actual photos of the product.
Most suppliers will display lower prices to attract buyers, but then add prices to payment orders. You must communicate with the supplier to ensure that the content of the display is real and the actual price.
The brand protection of 1688 is weak, sellers help to develop products for selling, it may be infringing, but they don’t know it.
Quality is another big concern when 1688 wholesales/sources across borders. Many brands claim that their products are high-quality, but you will also find that the “high-quality” you understand is quite different from the “high-quality” understood by 1688 suppliers.
Before placing an order, don’t forget to agree with the seller on quality standards and return rules, such as under what circumstances you can return or exchange.
At Supplyia, we specialize in helping businesses smoothly transition from their existing sourcing agent to our team. If you’re dissatisfied with your current agent due to slow communication, lack of transparency, poor follow-up, or frequent production delays, we can quickly take over and get your sourcing operations back on track.
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Frequently asked questions about our 1688 sourcing services.
A 1688 sourcing agent acts as a bridge between overseas buyers and suppliers on 1688.com. Since most 1688 suppliers do not support international payments or overseas shipping, a sourcing agent helps purchase products, communicate with suppliers, inspect goods, consolidate shipments, and arrange international delivery.
We generally recommend an order value of at least $100 USD. Many 1688 suppliers are wholesalers and may not process very small orders efficiently.
We recommend arranging a video call before cooperation. This allows you to understand the sourcing process, inspect the warehouse, verify company operations, and discuss your requirements directly with the sourcing team.
Because we purchase products and pay suppliers on your behalf, full payment is normally required before placing the order.
We will provide a complete quotation before purchasing. If any products become unavailable or suppliers issue refunds, the balance will be returned to you or credited toward future orders.
For large orders, usually above $5,000 USD per style, we may be able to negotiate deposit terms with the supplier, such as a 30% deposit and 70% balance before shipment.
Yes. We can negotiate better prices with suppliers for larger quantities. Additional services such as repackaging, labeling, product inspection, or custom packaging may involve separate charges.
Most orders require approximately 7–10 days to arrive at our warehouse. This includes supplier processing time, domestic delivery, quality inspections, and any required returns or exchanges.
Refunds:
We estimate all costs before purchasing. If shortages, cancellations, or refunds occur later, we will update the final billing and refund any difference.
Quality Control:
Our inspections focus on quantity verification, visible defects, packaging condition, and obvious quality issues. We recommend placing trial orders before committing to large-volume purchases.
Commissions:
Our service includes supplier communication, order tracking, warehouse receiving, inventory checking, returns, exchanges, and coordination among our warehouse, purchasing, and finance teams.
Bank Fees:
Customers are responsible for transfer fees. Bank transfer is usually the most economical payment method. Alibaba Trade Assurance is also available upon request.
Intellectual Property Risks:
Some products on 1688 may infringe trademarks or intellectual property rights. We will notify customers whenever potential risks are identified, but we cannot guarantee detection of all infringements.
Packing Services:
We provide product counting, consolidation, and export packing. We can ship directly to your address or to your designated freight forwarder in China.
Processing Time:
Most sourcing projects require 7–15 days from purchasing to warehouse completion, depending on supplier lead times and quality control requirements.
Many buyers use DDP (Delivered Duty Paid) shipping, where the freight forwarder handles customs clearance and import duties.
However, many European companies prefer to import using their own EORI number and act as the official Importer of Record. In this case, we can provide the Commercial Invoice, Packing List, and export documents required for customs clearance.
If you choose to work with your own freight forwarder, we can coordinate shipment pickup directly from our warehouse.
Yes. Many European importers prefer to use their own EORI number and customs broker when importing from China.
We can prepare the Commercial Invoice, Packing List, export documents, and coordinate with your freight forwarder for shipment pickup from our warehouse.
This arrangement allows you to remain the official Importer of Record while maintaining full control over customs clearance and VAT compliance.
Yes. We can provide Commercial Invoices, Packing Lists, Shipping Invoices, and other export documents required for customs clearance.
Many European importers need these documents for VAT accounting, customs declarations, bookkeeping, and compliance purposes.
Upon request, we can also provide a sample Commercial Invoice with customer information removed for accountant review.
Before placing an order on 1688, ask us for a
Landed Cost Estimate.
Example:
If a toy costs $2 on 1688 but the landed cost is $4.50, you can evaluate your potential profit margin before purchasing inventory.