A 1688 Agent Should Be Part of
Your Supply Chain
In some ways, we become your supplier.
That makes choosing the right agent just as important as choosing the right factory.
In some ways, we become your supplier.
That makes choosing the right agent just as important as choosing the right factory.
1688 Importation Service
We help buyers source from multiple 1688 suppliers, estimate shipping costs before purchasing, consolidate orders, and optimize packaging to lower freight costs.
From pre-purchase planning and supplier consolidation to packaging optimization and shipment measurement, our service is designed to help buyers manage multi-supplier sourcing with better cost visibility, lower freight risks, and smoother import execution from 1688.
Typical 1688 multi-supplier consolidation workflow
We provide experience-based volume estimates before ordering so you can better evaluate landed costs.
Simplifying multi-SKU sourcing, low-MOQ purchasing, and order consolidation from 1688.
Use vacuum packing, flat packing and carton optimization to reduce shipping volume.
Receive final CBM and weight confirmation before shipment for full cost transparency.
From sourcing and consolidation to complete 1688 importation support, we help make complex multi-supplier orders simpler and more cost-efficient.
Supplyia Services
Source products, make supplier payments, customize products, consolidate shipments and ship globally through one 1688 sourcing partner.
Support purchasing from 1688, product checking, warehousing, order consolidation, repacking and international shipping.
Pay suppliers without needing a Chinese bank account or Alipay, with support for communication and payment processing.
Inspection, labeling, packaging, certificates of origin and export documentation support.
Find trusted factories and manufacturers for bulk production and long-term sourcing.
Develop private label samples, collect products from multiple suppliers and combine them into one shipment.
Receive and consolidate your goods, then ship directly to you or your own freight forwarder.
From sourcing and payments to consolidation and shipping, we support the full 1688 buying process.
Pricing
Our sourcing commission generally ranges from 5–10% depending on order value. International shipping is quoted separately.
| Order Value | Service Rate | SKU Quantity |
|---|---|---|
| Less than $500 | 10% | <20 |
| $500–1,000 | 9.5% | <30 |
| $1,000–3,000 | 9% | <40 |
| $3,000–5,000 | 8.5% | <50 |
| $5,000–7,000 | 8% | <60 |
| $7,000–10,000 | 7.5% | <70 |
| $10,000–15,000 | 7% | <80 |
| $15,000–20,000 | 6.5% | <90 |
| $20,000–25,000 | 6% | <100 |
| $25,000–30,000 | 5.5% | <110 |
| $30,000+ | 5% | <120 |
Suppose the value of your goods is
$6,000,
and you have
50 SKU products.
Commission:
$6,000 × 8% = $480
Suppose the value of your goods is
$6,000,
and you have
100 SKU products.
Commission:
$6,000 × 8%
+ (100 − 60) × 0.5
= $500
Transparent Pricing
Below is a real sample billing breakdown showing how agent fees can be structured for an actual client order.
Sample client billing breakdown for reference
Complex sourcing orders may be quoted separately depending on customization, inspections or special handling requirements.
The supplyia 1688 Sourcing Services is a one-stop Chinese insider sourcing + international shipping solution.
Browse 1688.com products gallery, select your product, and record the product link in a Excel sheet.
What You Should Prepare before Contact a 1688 Agent?
Click here
You can contact us via Email (enter your company’s email address), or you may add our WhatsApp.
Our “1 on 1” customer service starts after we get your request with the product details you need to buy from 1688.com.
We generally evaluate your product type and shipping risk, and approximate fees before you purchase, but this is only an estimate screening.
Detailed reference:
Click here
After receiving payment from you, we purchase from 1688.com for you. Usually, we collect your product from 1688 within 7 days.
Concerned about payment security? You can pay through our Alibaba Trade Assurance for added protection, although an additional service fee applies. We also accept direct bank transfer(T/T)
Sometimes we may find supplier shortages or serious visible product defects when goods arrive. In those cases, we will communicate with you promptly and provide photos or videos for confirmation.
However, we cannot guarantee 100% that there will be no product quality issues, especially without a full inspection service.
How to check? Click here
After your shipping payment is confirmed, we will arrange shipment based on your requirements. We offer multiple shipping options, including express delivery, DDP air freight, and sea freight.
We can also ship directly to your designated freight forwarder in China if you already have one.
To be flexible.
Our 1688 product shipping service allows us to receive and consolidate your goods, and then send them either to you or to your freight forwarder, so you can keep the option of choosing a more cost-effective shipping agent.
58%
of 1688 Importers Choose
Supplyia 1688 Purchasing Service
Client: Importer from Poland
Hello,
I am an importer from Poland and am interested in your services for sourcing products from China.
Can you provide the following information?
We look forward to hearing from you.
Kind regards,
Artur Gralak
Gralak Investments
Examples of buyer feedback from importers using our 1688 sourcing and purchasing service.
Many importers looking for a
1688 agent
are not simply asking for purchasing help —
they often need payment support, export compliance, consolidation and shipping coordination in one service.
Tell us your product requirements and we’ll review sourcing, pricing and shipping options for you.
Typical response time: within 24 hours
You must have known the reality when procedure from 1688 without 1688 agent in China.
Scrolling around till you find the best price and high-quality products through analysis on 1688.com. Supplyia Sourcing is always open for consultation, and we will be happy to serve you with sensible advice.
When you browse the 1688.com, you will notice the supplier using the same picture. They do this to attract more customers to buy products. This is why you have to get the actual photos of the product.
Most suppliers will display lower prices to attract buyers, but then add prices to payment orders. You must communicate with the supplier to ensure that the content of the display is real and the actual price.
The brand protection of 1688 is weak, sellers help to develop products for selling, it may be infringing, but they don’t know it.
Quality is another big concern when 1688 wholesales/sources across borders. Many brands claim that their products are high-quality, but you will also find that the “high-quality” you understand is quite different from the “high-quality” understood by 1688 suppliers.
Before placing an order, don’t forget to agree with the seller on quality standards and return rules, such as under what circumstances you can return or exchange.
Without a reliable sourcing process, small risks in 1688 purchasing can turn into expensive mistakes.
Frequently asked questions about our 1688 sourcing services.
A 1688 sourcing agent means adding a transit party between the 1688.com merchant and the purchaser, so that when the 1688 merchant cannot directly deliver the goods to the purchaser through the existing logistics methods, it can use this 1688 agency to indirectly deliver the goods to the purchaser to ensure the safety of funds.
We personally recommend that the minimum order quantity for our services should be greater than $100 because some 1688 merchants may not ship orders that are too small.
My personal suggestion is that you try video chatting with them to understand the whole process. If you don’t know how to do video chatting, please refer to our video case study with this 1688 importer.
Because we purchase from 1688 and also need to pay the suppliers in advance, I need to collect the full payment from you upfront.
Of course, I will calculate and provide you with the total cost in advance. If any items are out of stock, we will refund you accordingly.
If your order is large, we can try to negotiate a 3/7 payment term with the supplier (30% deposit, balance paid before shipment). This generally applies to orders of $5,000 USD or more per style.
Yes, we will offer some discounts according to the price list of each product according to the quantity you buy from 1688.com. However, if you require additional services such as repackaging and relabeling, we will charge extra.
7-10 days. Under normal circumstances, it takes 4-5 days for us to receive all goods from the time we receive your payment to the supplier. However, if there are product quality issues requiring returns or exchanges, or if we need to negotiate the delivery time with the supplier, it may be delayed by 4-5 days.
Regarding 1688 agent refunds:
We will pre-estimate all costs for the products linked in your order. In the event of later discovering product refunds or shortages, we will update the billing. The refund can be provided to you or utilized for your next batch of orders.
Regarding 1688 agent quality control:
You are aware that the products are of your selection. When choosing lower-priced products, there is a higher risk of quality issues. However, we are unaware of whether you are seeking A-grade, B-grade, or C-grade products. Our role is to check for major quality defects such as damage, missing items, and basic adjustments. What you should do is attempt to place small orders to assess whether the goods meet your requirements, or compare products from different suppliers.
Regarding 1688 agent commissions:
It may appear that the fees we charge are high, but they are, in fact, quite reasonable. Whether you order one or ten thousand products, our involvement may entail communication with suppliers, continuous phone calls to coordinate shipping, and handling returns and exchanges. These processes involve collaboration between the warehouse, finance, and our sales team.
About Bank Transaction Fees:
Since our profit margins are transparent, you will be responsible for the bank transaction fees when sending money to us. We offer various payment methods, with bank transfers being the most cost-effective. Of course, if you have concerns, you can use Alibaba’s Trade Assurance for the transaction.
Regarding Infringing Products on 1688:
The platform’s review on 1688 is not very strict, which leads to the presence of many infringing products. However, we may not be aware of many of these infringing products. Once we identify infringing products, we will inform you, and if you insist on purchasing them, we will confirm the risk with the logistics provider in advance. However, we cannot guarantee 100% certainty regarding the risk of infringement because we are not aware of every product’s infringement status.
Regarding 1688 Agent Packing List:
As a 1688 agent, we are responsible for counting and packaging the goods properly for you (with some exceptions, such as cheap, small-sized, and large-quantity products). We can assist in shipping the goods directly to you or to your freight forwarder in China.
Regarding the Completion Time of 1688 Agent:
1688 agents typically require approximately 7-15 days to complete the order processing and shipping tasks. Under normal circumstances, the goods from suppliers are received continuously within 4-8 days. In the following week, there will be continuous order checking, inventory counting, and return/exchange procedures.
Many buyers use DDP (Delivered Duty Paid) shipping, where the forwarder handles everything. However, for certain European countries requiring traditional logistics, customs clearance, and tax declarations, forwarders often demand a registered Shipper (Exporter of Record).
If we purchase the goods on your behalf and handle the shipping for you, we can act as your shipper; however, if you have arranged your own freight forwarder, we will need to negotiate and finalize an agreement with them.
Before you hit “Pay” on 1688, ask us for a
Landed Cost Estimate
Example:
If a toy costs $2 on 1688, but the landed cost is $4.50, you can decide if your local market can handle that price before you’ve spent a dollar on inventory.